USeful Information

Can I bring a dog?

Dogs are very welcome at each of our holiday cottages.

There is an additional charge of £45 per dog per week and £35 per dog for a short break.

As a general rule, we allow 2 dogs per cottage; however, contact us if you wish to bring more than 2 dogs per cottage.

Is there Wi-Fi?

We are pleased to offer complimentary Wi-Fi at Eaton Manor, which is high-speed, reliable satellite internet, with download speeds of up to 240 Mbps.

It is available in each cottage, as well as in the Events Venue (Banqueting Room and Heywood Room) and in the Games Barn.

Is there mobile phone signal?

Mobile signal can vary depending on network.

Check signal coverage for our postcode SY6 7DH to get an indication of the mobile service you will receive: EE, O2, Vodafone, Three.

You can make or receive calls via Wi-Fi in your cottage if your mobile phone has the ability to enable Wi-Fi calling.

What methods of payment are accepted?

We accept most credit and debit cards, as well as bank transfers.

We are unable to accept American Express, unfortunately.

Do we need travel insurance?

It’s not compulsory, but we recommend guests buy Holiday Cancellation Insurance to protect against the cancellation penalty if your circumstances change.

How far in advance do I need to book additional services?

As soon as possible, to guarantee availability.

Where do I find guest information?

We have a digital guide for each of our holiday cottages to help you plan your stay. Each guide contains useful information about the cottage, things to do on the estate and locally, and extras to book in advance.

• A link to your cottage guide will be emailed once you’ve booked.
• In the meantime, we have a general digital guide for Eaton Manor to give you a flavour of how it works.

What are the arrival and departure times?

Unless otherwise agreed:

• Arrival time is from 4pm
• Departure time is by 10am

Do you have somewhere to store bicycles?

We have a secure bike store on-site.

Please let us know if you would like to book this for your stay.

Do I need a car?

Eaton Manor is in a rural location, without any public transport nearby. We highly recommend a car so you can explore the wider area conveniently.

Where is the nearest shop?

The nearest shops are in Church Stretton, 4 miles away.

You’ll find a variety of food shops in each market town, like Ludlow, Market Drayton, Much Wenlock, and Shrewsbury.

Is Electric Vehicle charging available?

We have two EV charging points in the main car park at Eaton Manor, giving all our guests 24-hour access to charge their electric vehicles if required.

Are the gardens enclosed?

The Manor House, Toad Hall, Pendennis, Curlew Cottage and Garden Cottage all have large, private and enclosed gardens.

Woodpecker Way, Pheasant Walk and Great Western Lodge have private and enclosed patios. Please note there are free range chickens near these cottages.

Are towels provided?

Yes, we provide a hand towel and bath towel per person.

If you are staying between April and October, please bring your own towels for use at the pool.

What sort of cookers are in the cottages?

All of the cottages have electric cookers with ceramic hobs.

Are there freezers are in the cottages?

Each cottage has a freezer, as follows:

• The Manor House, Toad Hall, Pendennis, and Garden Cottage each have a 3-drawer under-counter freezer.
• Curlew Cottage has a large fridge/freezer.
• Woodpecker Way, Pheasant Walk & Great Western Lodge each have a fridge/freezer.

Are there champagne glasses?

Yes, there are champagne glasses (enough for each guest) in all of the cottages.

Which cottages come with hot tubs?

The Garden Cottage features a hot tub in its enclosed garden.

Please bring suitable footwear to wear between the cottage and the hot tub. Bath robes are provided for your use

When is the pool open?

The shared swimming pool is open from April to October and available during daylight hours.

Do you have a booking system?

When the pool is open, each cottage can book one hour of private, exclusive use per day.

A link to our pool booking system will be emailed about a week before you arrive.

Can we use it more than once per day?

During your stay, you can check the pool booking app, and if there are available slots that day, you are very welcome to book additional time at the pool.

Can a beginner do archery?

Archery can be done by people of all skill levels and ages above 8 years old.

We have a professional archery coach hosting ‘Have-a-Go’ archery activities who will talk you through all the basics.

Do you have to be fit to do archery?

You don’t have to be very strong or have lots of stamina to participate in archery activities.

Archery uses short bursts of energy from your hand, arm and upper body muscles and is similar to lifting weights.

Where are you allowed to do archery?

The law requires you to have permission to practice archery on private grounds. You can practice archery safely at the archery range.

Eaton Manor’s range is freely available to guests. We offer archery sessions, including use of all the equipment you’ll need.

What Baby/Toddler items do you have?

We can provide some complimentary items to help during your stay, such as a high chair, potty, changing mat, plastic plates & cutlery etc.

Please request which items you require in advance, as we have a limited supply.

Read more about bringing babies and children.

Do you have a cot available?

Yes, we have one travel cot available per cottage but ask that you bring your own cot bedding.

Do you have stairgates?

The Manor House and Toad Hall are our only cottages with stairs, and we can fit them with a stairgate at the top and bottom, if requested.

Please note these stairgates will not fit in any of the other cottages.

Are all the cottages suitable for guests with reduced mobility?

We try to cater for everyone but each cottage is individual and they aren’t all suitable for reduced mobility.

Please call us to discuss your requirements and we can give advice on each cottage.

What is in the Reduced Mobility items?

To help make your stay more comfortable we can provide items such as a wooden chair with arms; a toilet seat riser with a frame and a shower stool.

Please request which items you require in advance, as we have a limited supply.

Read more about accessibility and mobility.

What if we require any special mobility equipment?

We can recommend a local company, Ableworld, that can help with your requirements.

Please contact them on:

Tel: 01743 369427
Email: shrewsbury@ableworld.co.uk

Are we allowed to play music?

Out of courtesy to guests staying in the surrounding cottages, and the permanent residents of Eaton, we cannot allow music outside in the gardens without prior permission.

We request that if you are having music inside the cottage that the doors and windows are kept closed and the music is turned down by 10pm.

Can we use fireworks?

No, we do not allow fireworks at any time of the year.

Can we use candles/Chinese lanterns?

Candles, Chinese lanterns, and similar fire hazards are not allowed.

Are there private walks on the estate?

Yes, there are various private walks around our 500-acre estate. Maps and written directions are in each cottage for these, as well as OS maps of the local area.

We offer Guided Walks of the estate for guests wishing to orient themselves, or to find out more about the estate, its wildlife and history.

Is the games barn always open?

Yes, the games barn and soft play are available all the time, throughout your stay.

This is a very large space for all guests to use – there is no need to book.

Do you have any crops growing on the estate?

There are a variety of crops grown on areas of the 500 acres that make up Eaton Manor Country Estate. These crops include Winter Wheat, Barley, Grass for the local farm, and Rapeseed.

Please note that if you are affected by Hay Fever, the Rapeseed will be in flower from late April to early June.

Is Shropshire rural?

Shropshire is located in the West Midlands, on the border with Wales. It is a predominantly rural county famed for its beautiful scenery, including the Shropshire Hills National Landscape, in which Eaton Manor is located.

There are some public transport links for buses and trains between the towns of Shropshire; however, a car is generally the best way to get around the county.

What towns are in Shropshire

Shropshire has some lovely market towns which are rich in history and well worth a visit.

The county town is Shrewsbury, a must-visit location for its many timber-framed listed buildings, independent shops and food and drink outlets.

Ludlow is also steeped in history and renowned for it’s culinary delights and medieval history, with Ludlow Castle a highlight to visit.

What markets are on in Shropshire?

Market towns like Shrewsbury, Bridgnorth, Ellesmere, Oswestry, Much Wenlock and Market Drayton host regular indoor and farmers’ markets on Fridays and weekends.

Some markets run once or twice monthly, and looking ahead is recommended.

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